Privacy Policy

Thank you for visiting The Hashtech. At The Hashtech, your privacy is an essential part of how we operate as a digital partner. We believe trust is earned through the responsible handling of data and consistent protection of every interaction you have with our brand. This Privacy Policy explains how we collect, use, protect, and manage the information you provide when you engage with our website, contact our team, request a quote, or interact with any of our digital experiences. By using our website or submitting information through our forms, you agree to the terms outlined below. If you have any questions after reading, please don't hesitate to contact us at support@thehashtech.co.

The Information We Collect

We collect information to communicate with you, understand your project needs, and deliver the services you expect from a professional development partner. The type of information we gather depends on how you interact with us.

Information You Provide Directly

This includes anything you intentionally share with us. It includes:

• When you fill out a contact form
• When you request a consultation or estimate
• When you enter project discussions with our team
• When you sign a contract or provide onboarding details
• When you reach out for technical or customer support

You may provide your name, email address, phone number, city or country, company details, and the requirements of your project. If you apply for a career opportunity with us, you may share your resume, portfolio links, or background information. Anything you send voluntarily falls into this category.

Information Collected Automatically

When you browse our website, certain information is captured automatically through cookies and standard logging technologies. This may include:

• Your IP address
• Device type and browser version
• Operating system
• The pages you view
• How long do you spend on each page
• General location (city-level in most cases)
• Traffic source
• Interaction data, such as click or scroll patterns

This helps us understand how visitors use our website so we can improve performance.

Information from Third-Party Sources

Sometimes we receive information indirectly. For example:

• When you engage with us on platforms like LinkedIn, Facebook, or Google
• When you respond to a social media campaign or event form
• When a partner recommends you to us
• When you sign in through a third-party authentication service

Only the information you have allowed those platforms to share will reach us.

How We Use Your Information

We process your information only when it has a clear purpose and a lawful basis. Below is a simple breakdown of why your data is collected.

To Fulfill Our Contract with You

Your information helps us:

• Understand your software requirements
• Prepare project proposals
• Scope, design, and develop your custom software or mobile app
• Deliver project milestones and updates
• Maintain your account and provide support

Without this data, we wouldn't be able to complete the services you've requested from us.

For Our Legitimate Business Interests

Some uses of your information help us operate smoothly as a business. For example:

• Securing our website from unusual activity
• Improving our services based on usage insights
• Understanding what content helps visitors most
• Sending occasional software-related updates or marketing messages

If we send marketing emails or messages, you can opt out whenever you want.

With Your Consent

If we want to send you:

• Newsletters
• Event invitations
• Exclusive updates
• Promotional announcements

We only send them when you have opted in. You are always free to unsubscribe.

To Comply with Legal Obligations

Sometimes the law requires us to process certain information. This includes:

• Tax and accounting requirements
• Responding to lawful requests or authorities
• Maintaining essential business records

We only disclose what is absolutely necessary.

How We Share and Disclose Information

We believe in responsible data handling. We do not sell or rent your personal information. However, there are situations where sharing is necessary. We only share your data in these limited circumstances:

With Your Permission

If you explicitly authorize us, for instance, to collaborate with another team or technology partner, we will share only the information required for that purpose.

With Service Providers & Partners

We work with trusted partners who help us operate smoothly, such as:

• Cloud hosting providers
• Email and communication tools
• Analytics platforms
• Payment processors
• Project management systems
• Security and monitoring tools

These partners sign strict confidentiality agreements. They only receive the data needed for their specific task.

For Business Transfers

If The Hashtech ever undergoes a merger, acquisition, or sale of assets, certain data may be transferred as part of the business process. Even in that case, your privacy remains protected under this policy.

For Legal, Safety, and Security Reasons

We may share information if:

• Required by law
• Needed to protect our rights
• Necessary to investigate fraud or security threats
• Required to safeguard you, our users, or the public

Data Security & Integrity

As a reputable development company, data protection is part of our core responsibility. We use technical and organizational measures such as:

• Encrypted communication
• Secure servers and cloud environments
• Access controls and authorization layers
• Regular security reviews
• Monitoring for suspicious activity

However, no online transmission or storage system is 100% secure. We promise to do our very best to protect your information and to promptly notify you and relevant authorities in the unlikely event of a data breach.

International Data Transfers

The Hashtech serves clients globally. Your information may be transferred to and processed in countries other than your own. When we do this, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your data according to the standards set out in this policy.

Data Retention

We keep your data only for as long as it is needed:

• Inquiry or prospect data: typically up to 90 days unless a project begins
• Client data: kept for the duration of the contract and required archival periods
• Analytics data: retained according to tool settings
• Legal or billing records: retained as required by law

Once the retention period expires, we securely delete or anonymize your data.

Your Privacy Rights & Choices

You have control over your personal data. Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request the Deletion of your personal data under certain conditions.
• Object to or Restrict our processing of your data.
• Request a copy of your data in a portable format.
• Withdraw Consent at any time, where processing is based on consent.

To exercise any of these rights, please email us at support@thehashtech.com. We will respond within one month.

• Cookie Preferences: You can manage your cookie settings through your web browser. Note that disabling some cookies may affect website functionality.
• Marketing Opt-Out: Every marketing email we send includes an unsubscribe link. You can also opt out of non-essential communications by contacting us directly.

Third-Party Websites

Our website may include links to third-party resources or platforms. Clicking these links may navigate you outside The Hashtech’s environment. We are not responsible for the privacy practices, security standards, or content found on external websites. We encourage reviewing the privacy policies of any site you visit.

Special Categories & Children's Data

The Hashtech does not intentionally collect sensitive personal data (like race, religion, or health information) unless it is critically required for a specific software project and provided with explicit consent. Our services are not directed at individuals under the age of 16. If you believe a minor has submitted data on our website, contact us immediately so we can remove the information.

Updates to This Policy

We may update this Privacy Policy as our services evolve or as legal requirements change. We will post the updated policy here and, if the changes are significant, we will notify you through a prominent notice on our website or via email.

Contact Us

If you have any concerns or requests regarding this Privacy Policy or your data, you can reach out to our data privacy team through:
Email: support@thehashtech.co
Website: www.thehashtech.co